Oral Scanner FAQs
Nov 12, 2024
The dental supplier who understands customers
WhatsApp：+8615084896166
145
countries worldwide
vsmile products have been sold to more than 145 countries
45
Distributors
Since the company was founded, it has had its own distributors in 45 countries, and the Vsmile brand is going global
2000
Clinics and dental lab
Currently, we have long-term cooperation with more than 2,000 dental clinics and dental laboratories
FAQ
Q: 1. Support in technical service, training, education, training platform
A: Video training, remote computer collaboration
Q: 2. Software, updates that are made so frequently, image of the scanning mesh, have an additional cost
A: Updates at no additional cost
Q: 3. Versatility of the camera, whether it has a single purpose or can be used for various types of cases,
A: In addition to scanning, there are also applications in orthodontics and implantology
Q: 4. Clinical documentation related to the equipment
A: No
Q:5. Warranty for how long, what does it cover, the warranty process is difficult or takes a long time, in the event of an inconvenience, repair or change to a new unit
A: Warranty for 1 year Online guidance business can be inspected and repaired abroad
Q: 6. Image quality, send a digital file with the product
A: No
Q: 7. Open source file types (stl, obj, ply)
A: Both stl obj ply
Q: 8. Chamber size and weight
A: 270g/Please refer to the instruction manual for the detailed size
Q: 9. PC requirements according to the scanner to work optimally
A: i5 or above discrete graphics card 1050 or above
Q: 10. Base users of the product at a national or international level, user experience with the product
A: No
Q: 11. Are the tips autoclavable and how many cycles can they last before replacing them?
A: Autoclavable, 100 cycles per scan head
Q: 12. The computer has built-in cad CAM design functions or need to be exported to design on another computer
A: need to export
Q: 13. The scanner has the caries detection function eg fluorescence or transillumination
A: No
Q: 14. Costs to use the cloud storage of files
A: No
Q: 15. Scanner requires internet?
A: USB3.0 link does not need to be connected to the network separately
Q: 16.equipment demonstration
A: No
